Privacy Policy

Last updated: December 2024

1. Information We Collect

1.1 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and your interaction with the website, including:

• Device Information: Browser type, operating system, device type, and screen resolution
• Usage Information: Pages visited, time spent on pages, click patterns, and navigation paths
• Technical Information: IP address, browser language, and time zone
• Performance Data: Page load times, error logs, and performance metrics

1.2 Information You Provide

When you use our contact form, we collect:

• Name and email address
• Subject and message content
• Any additional information you choose to provide

2. How We Use Your Information

We use the collected information for the following purposes:

• Website Analytics: To understand how visitors use our website and improve user experience
• Security: To protect against spam, automated attacks, and ensure website security
• Communication: To respond to your inquiries and provide customer support
• Improvement: To enhance website performance, content, and functionality
• Legal Compliance: To comply with applicable laws and regulations

3. Analytics and Tracking Tools

3.1 Google Analytics 4 (GA4)

We use Google Analytics 4 to analyze website traffic and user behavior. GA4 collects:

• Page views and session data
• User demographics and interests (if available)
• Traffic sources and referral information
• User interactions and events

Google Analytics Data Retention: Google Analytics data is retained for 26 months by default. You can opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

3.2 Microsoft Clarity

We use Microsoft Clarity to understand user behavior through:

• Heatmaps: Visual representation of where users click and scroll
• Session Recordings: Anonymous recordings of user interactions
• User Journey Analysis: Understanding how users navigate our website

Clarity Data: Session recordings are automatically deleted after 30 days. You can opt-out of Clarity tracking by visiting the Microsoft Clarity Privacy Policy.

3.3 Cloudflare Turnstile

We use Cloudflare Turnstile to protect our website from spam and automated attacks. Turnstile:

• Analyzes user behavior to distinguish humans from bots
• May collect device and browser information for security purposes
• Uses cookies to maintain security preferences

4. Cookies and Similar Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide security features and prevent fraud
• Improve website performance and user experience

4.1 Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Security Cookies: Protect against spam and security threats
• Preference Cookies: Remember your settings and preferences

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our website (Google Analytics, Microsoft Clarity, Cloudflare)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure hosting and infrastructure

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt-out of certain data collection and processing

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

12. Additional Information

12.1 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information about your CCPA rights.

12.2 European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). Please contact us for more information about your GDPR rights.

12.3 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.